Paying for an order and receiving units are separate steps. The order timeline in the app shows three stages: Payment confirmation, Folio creation and Unit allotment.
What happens after you pay
- Payment confirmation — your bank and the exchange confirm the money was received. You'll get a notification and the order shows as In progress.
- Unit allotment — the fund house allots units at the applicable NAV. The NAV you get depends on when the fund house receives your money, under SEBI's cut-off time rules.
- Portfolio update — once units are allotted you'll get a notification with the units, NAV and folio number, and the holding appears in your portfolio.
NAVs are published at the end of each business day, so allotment happens after the market day closes. You can pull down on the portfolio screen to refresh it.
Your first SIP instalment can take a few days to settle; until then the SIP may show as In progress.
Still need help?
Email support@invesstum.com or send us a message. We will never ask for your password, OTP or bank PIN.