To invest in mutual funds you need a verified KYC and an investment account registered with BSE StAR MF. The app collects your details in one flow called “Open your investment account”.
Steps in the app
- Give consent for us to fetch your KYC, PAN and bank details linked to your mobile number. This pre-fills the form; you can also enter details manually.
- Confirm your PAN. PAN details cannot be changed once confirmed.
- Confirm your date of birth and gender as per your PAN records.
- Choose your occupation and enter your address.
- Verify your email address with an OTP (if it wasn't fetched).
- Confirm your bank account. It must be a resident savings account in your name — NRE accounts are not supported.
- Add at least one nominee (up to three, with shares adding up to 100%).
- Review and accept the terms to register your account with BSE.
What the status on your home screen means
- Complete your KYC — you haven't started yet.
- Authenticate your account — your account has been created; finish authentication on the BSE page that opens.
- KYC verification pending — your details are being verified. This usually takes 24–48 hours, and we'll notify you when it's done.
- Rejected, on hold or suspended — the banner shows the reason where available. Contact support for help.
If something doesn't look right, raise a query in the app (Profile → Help & Support → Raise a Query) or email support@invesstum.com.
Still need help?
Email support@invesstum.com or send us a message. We will never ask for your password, OTP or bank PIN.
